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Netmo

AI-Powered Automation

A centralised, multi-tenant network monitoring platform that tracks device availability and status, and alerts teams over WhatsApp and email the moment something goes down.

Result

Device outages detected and pushed to the right people over WhatsApp and email without anyone watching a dashboard.

Overview

Netmo is a centralised network monitoring platform that lets organisations monitor their network devices, track availability and status, and receive timely alerts when issues are detected.

Tenants register and manage their devices from a central dashboard, configure monitoring and notification preferences, and receive alerts through channels such as WhatsApp and email.

A network-side monitoring agent collects device status from inside each environment, giving teams centralised visibility across distributed networks and surfacing outages and connectivity issues without continuous manual checking.

Key capabilities

  • Centralised device & IP management

    Register, group and maintain every monitored device and IP from one console.

  • Availability monitoring

    Continuously check network device availability and reachability.

  • Real-time status tracking

    Watch live device status and connectivity across the estate.

  • Configurable alert rules

    Define who gets notified, on which channel, for which condition.

  • WhatsApp & email notifications

    Deliver alerts to the channels teams already read, instantly.

  • Multi-tenant architecture

    Isolated data and configuration per tenant on shared infrastructure.

  • Monitoring dashboard

    A single view of device health across distributed network environments.

  • Network-side agent

    An in-network agent collects device status and reports it back securely.

Scope

  • — Multi-tenant architecture and tenant onboarding
  • — Device and IP inventory management
  • — Monitoring agent for network-side status collection
  • — Alert rule engine with WhatsApp and email delivery
  • — Monitoring dashboard and status history

Stack

  • Laravel
  • Monitoring agent
  • WhatsApp Cloud API
  • Email
  • Queues

What it changed

  • — Outages found in minutes instead of by user complaint
  • — No manual monitoring rota required
  • — One dashboard across multiple sites and tenants

How we ran it

  1. 01

    Discover

    Workshops, workflow mapping and a technical audit. We leave with a scoped problem statement and a success metric.

  2. 02

    Design

    Architecture, flows and interface design. You approve clickable screens before a line of production code exists.

  3. 03

    Develop

    Two-week sprints with demos, a staging environment and automated checks on every merge.

  4. 04

    Deploy

    Staged rollout, monitoring, alerting and a handover session with documentation for your team.

  5. 05

    Scale

    Experiment backlog, automation expansion and monthly reviews against the metric we agreed in step one.

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