Delivery Management Platform
Web Engineering
A Laravel-based platform managing the complete delivery workflow — order dispatch, route planning, driver assignment and real-time tracking — with OSRM route optimisation and Google Maps location services.
Result
Dispatch, route optimisation, driver assignment and live tracking running from one operations dashboard, with APIs feeding the driver app.
Overview
The Delivery Management Platform is a Laravel-based system designed to manage the complete delivery workflow, from order dispatch and route planning through driver assignment and real-time tracking.
Managers work from a central console: they create and manage delivery orders, assign deliveries to drivers, optimise routes and monitor driver activity as it happens. Routes can be optimised automatically with OSRM or organised manually, so operations teams keep flexibility for the days that do not fit the algorithm.
Google Maps APIs power address autocomplete, geocoding and mapping, while a dedicated REST API layer lets the platform communicate with the mobile applications used by delivery drivers.
Key capabilities
Order & delivery management
Create, manage and track delivery orders throughout their full lifecycle.
Driver management
Maintain driver information and manage delivery assignments across the fleet.
Route optimisation
Optimise delivery routes with OSRM to improve efficiency and cut unnecessary travel.
Manual route planning
Let managers organise and assign routes by hand when operations demand it.
Location services
Google Maps APIs for address autocomplete, location search and mapping.
Live driver tracking
Monitor driver locations and delivery progress in real time.
Delivery assignment
Assign individual or bulk deliveries to available drivers.
Mobile application APIs
Structured REST APIs for integration with driver and mobile applications.
Delivery status tracking
Follow every order from dispatch through completion.
Centralised operations dashboard
Give managers visibility into active deliveries, drivers, routes and operational status.
Scalable API architecture
Built for communication between the management platform and external or mobile applications.
Scope
- — Delivery and order lifecycle modelling
- — OSRM route optimisation service
- — Google Maps integration for geocoding and mapping
- — Driver mobile REST API layer
- — Live tracking and operations dashboard
Stack
- Laravel
- MySQL
- OSRM
- Google Maps APIs
- REST APIs
What it changed
- — Shorter routes and fewer wasted kilometres per shift
- — Dispatchers see driver progress without phone calls
- — Driver app and back office share one data model
How we ran it
- 01
Discover
Workshops, workflow mapping and a technical audit. We leave with a scoped problem statement and a success metric.
- 02
Design
Architecture, flows and interface design. You approve clickable screens before a line of production code exists.
- 03
Develop
Two-week sprints with demos, a staging environment and automated checks on every merge.
- 04
Deploy
Staged rollout, monitoring, alerting and a handover session with documentation for your team.
- 05
Scale
Experiment backlog, automation expansion and monthly reviews against the metric we agreed in step one.